Support
Support through the lifetime of a website is a fundamental part of Openia's service to its customers. Openia offers several levels of hardware and software support to help you get the best from your online presence.
Full transparency with ticketed support
All of our support services are managed via Openia's ticketed support system. This ensures that all your queries are dealt with quickly and efficiently, with full tracking to allow you to see the progress of your query.
For any of your queries, please email:
Use this for questions about Plone CMS, hosting and DNS queries, any issues with your website response, and even for general advice for how to best achieve a return on investment (ROI) with your website.
Software and general support contracts
Take the worry out of your website with one of Openia's software support contracts. We offer several types of support arrangements to suit your requirements and budget.
Hardware and server support
Support directly related to your server's performance and regular backups are all included in our hosting packages, including our high quality Plone and Zope hosting. Openia can also offer limited support for externally hosted sites by special arrangement. Please contact us to discuss your specific needs.
